CVB

Discover the beauty of Palmas del Mar, Puerto Rico, where the beach is just steps away, inviting you to unwind and bask in the sun.

Delight in a variety of recreational activities and top-notch amenities that showcase the best of Palmas del Mar. Treat yourself to a serene beachside retreat in this cozy studio apartment, perfectly designed for relaxation and convenience.

Our casita studio offers a comfortable stay with a range of amenities, including a fully stocked kitchenette, air conditioning, a ceiling fan, internet access, and a SmartTV with Netflix (note: no cable service is provided). We also supply essential toiletries such as toilet paper, paper towels, shampoo, conditioner, and body wash for your convenience.

Please be mindful of electricity usage, as it is costly in Puerto Rico. Ensure the air conditioners are turned off when the bedrooms are not in use. Additionally, keep windows and doors closed while the air conditioning is running to prevent humidity from overworking the units, which could lead to mechanical issues during your stay.

We kindly ask that wet towels not be placed on furniture. Should you encounter any issues during your visit, please inform us promptly so we can address them as quickly as possible. Thank you!

Access controlled at the guardhouse for all residents and visitors. The Beach Gate operates between 5 am and 9 pm, after which the area is locked. The unit in the second floor, requires guests to climb eight steps.

The property features an electric lock, and assistance is available by phone for any questions or maintenance needs. For grocery shopping, the 24/7 Walmart Supercenter in Humacao is the most convenient option en route from the airport.

A rental car is strongly recommended for getting around. If you choose not to rent a car, flat-rate taxis from the airport to Humacao cost between $90-110, with potential surcharges for luggage, nighttime service (10 pm - 6 am), tolls, or groups of more than five passengers. Always confirm the fare with the taxi dispatcher and request a receipt before starting your trip. Tipping is discretionary but typically around 10%. Note that Uber services are unreliable on the island, reinforcing the recommendation to rent a car.

Security Deposit Policy: To ensure the property remains in top condition, a $200 refundable deposit is required. By confirming your reservation, you agree to the following:

• Payment: A team member will contact you to arrange payment 5 days prior to your arrival. This is mandatory for check-in; instructions will not be released until it is settled.

• Refund Process: Our team requires time to conduct a thorough inspection and finalize maintenance reports after your check out, which is why we disclose a 7 to 14 business day window for refunds.

• Finalization: We will contact you once the refund is processed. The full amount will be returned provided there are no damages or rule violations. In the event of any incidentals, you will receive a detailed summary of deductions. Thank you for your cooperation.
  We consider an item damaged if it falls into any of the following categories:

Furniture & Fixtures: Any broken, missing, or structural damage to furniture wit hin the apartment.
Linens & Textiles: Any permanent stains, tears, or damage to towels, bedding, or other household linens.

🐾 PET POLICY: Our property is strictly pet-free due to guest allergy protocols. We only welcome certified Service Animals. Guests traveling with a Service Animal must provide official documentation prior to check-in. Standard pets or emotional support animals are not permitted.

Our support team is available until 11:00 PM. While you can still check in after this time, please be aware that we will have limited staff available to assist you until the following morning.